Refund policy

Because our products are made to order, we have a limited returns and exchanges policy. Please read the information below carefully before placing your order.

Damaged or Defective Items

If your item arrives damaged, misprinted, or defective, we will replace it at no cost to you.

To request a replacement, please contact us at orders@redeaglethreads.com within 7 days of delivery and include:

  • Your order number
  • A clear photo showing the issue

Once approved, we’ll send a replacement as quickly as possible.

Wrong Size Ordered

We do not accept returns or exchanges for incorrect size selection.

All items are printed on demand specifically for each order, which means we are unable to restock or resell returned items. Please review the size chart carefully before ordering and compare measurements with a garment you already own.

If you ordered the wrong size, feel free to reach out, while we can’t offer a direct exchange, we may be able to provide a discounted replacement as a courtesy.

Returns

We do not accept returns for:

  • Incorrect size ordered
  • Buyer’s remorse
  • Color or design preferences
  • Normal variations in print placement or color

Cancellations or Changes

Orders are sent to production shortly after purchase. For this reason, we cannot guarantee cancellations or changesonce an order has been placed.

If you contact us immediately after ordering, we’ll do our best to help, but changes are not guaranteed.

Lost or Stolen Packages

We are not responsible for packages marked as delivered by the carrier. If you believe your package is lost, please contact the shipping carrier directly.

Questions?

If you have any questions about sizing, fit, or your order, please contact us at info@redeaglethreads.com before purchasing. We’re always happy to help.